no dialtone on Attendant Phone and Outside Phone

[crystaldre]

My company sufferd a huge brown out last week and it knocked out our phone system. We were able to bring all the user's phones back up, but it the attendant phone is totally dead, as well as a phone we have outside the door for late night deliveries. Does anyone know how to go out re-enabling these phones?

 

[HASAGO]

If they are actually only disabled and you can access the PABX..

LD 30
.ENLU x x x x (port number)

 

[crystaldre]

Tried that...still no luck on the outside phone.

 

[HASAGO]

Due to the power outage there may have been hardware affected? The outside phone I am assuming is the only one still not working?
Is it an digital or analogue?
Can you try another phone of same type?
Does it work direct from PABX tails?
Can you move the affected TN to another spare port?
Try disabling the whole card then re-enable the card again?

Hope this helps?

 

[crystaldre]

The phone is an analog phone. Old touch tone thing.

How do I move the TN? Can I do it through LD 20?

How do i disable and re-enable the card?

I'm VERY green when it comes to our phone system so bear w/ me please.

 

[phuzzy42]

LD 20
REQ MOV
TYPE 500
TN x x x x Where it's at now
TOTN x x x x Where you want to move it to - TOTN must be empty and of same type (digital or analog)

LD 32
DISC l s c Disable Card (l=loop, s=shelf,c=card) Option 11 just uses DISC c
DISU l s c u Disable Unit (u=unit) Option 11 just uses DISU c u
ENLC l s c Enable Card
ENLU l s c u Enable Unit

LD 32
LDIS s List disabled units on shelf s (starting with 0)
LBSY s List busy units
LIDL s List idle units

Steve Harmon
Greenfield, Indiana

 

[johnpoole]

try this

>ld 20

PT0000
REQ: prt
TYPE: dnb
CUST 0
DN   2705
DATE
PAGE
DES

DN   2705
TYPE 500
TN   008 1 03 02                DES HEART     10 JAN 2006

NACT
REQ: prt
TYPE: tnb
TN   008 1 03 02
DATE
PAGE
DES

DES  HEART
TN   008 1 03 02
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN   2705 0
AST  NO
IAPG 0
HUNT 3301
TGAR 1
LDN  NO
NCOS 1
SGRP 0
RNPG 0
XLST
SCI  0
SCPW
CLS  CTD DTN FBD XFD WTA THFD FNA HTA ONS
     LPR XRD AGRD CWD SWD MWA RMMD SMWD LPD XHD SLKD CCSD LND TVD
     CFTD SFD MRD C6D CNID CLBD AUTU
     ICDD CDMD LLCN EHTD MCTD
     GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTD ASCD
     MBXD CPFA CPTA DDGA NAMA MIND
     MCRD
     EXR0 SHL ABDD CFHD DNDY DNO3
     CWND USMD USRD BNRD OCBD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC
RCO  0
PLEV 02
FCAR NO
AACS NO
MLWU_LANG 0
FTR  FDN 3301
DATE 10 JAN 2006


NACT

REQ: stat 008 1 03 02
DSBL
REQ: enlu 008 1 03 02

REQ: stat 008 1 03 02
IDLE

this is an analog station of course, the same steps does digital. if the set shows idle, and still doesn't work, you may have a bad card. if you disconect the jumper at the frame and test at the tn, if you don;t ahve dial tone,

ld 32
disc 8 1 3

[B][I]replace that card[/I][/B]

enlc 8 1 3

of course if your in an opt 11 (on the wall) then shorten your tn to the correct format 1 for the card 1 3 for the tn. hope this helps, btw get a ups



john poole
bellsouth business
columbia,sc