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No Dial Tone

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Hainley

Hainley

IS-IT--Management
Oct 10, 2002
97
US
Client has a USB Zoom v92 modem. Hooked up to the phone system (Nortel Norstar).....when client attempts to submit medical claims, receive No Dialtone error.

Thoughts?
 
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Check that the Country settings for the modem are correct. Plug a 'phone into the same socket to test.

Andy.
 
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Why do you think you would get a dial tone on an analog modem connected to a digital phone system? try connecting it to a fax line. Usually by connecting a modem to a digital system it destroys the analog modem. Unless the phone has a data port on it. then it just a matter of finding which line is associated to the analog line.
 
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