No Dial Tone from SupraExpress56i and Windows2000

[Guest_imported]

Hi,
Can anyone help. My Diamond SupraExpress 56i internal modem worked fine under Windows 98. As soon as I rebuilt the machine with Windows 2000 professional as the OS the modem stopped working with "No dial tone" errors despite the fact that there is a dial tone and the line works fine.

It detects it as 'HCF 56K PCI Modem'. I can query the modem and get a response, it also dials if I uncheck the "wait for dial tone" box.... problem is I keep getting a "no dial tone" error despite the fact that there is one!!

I have searched around for solutions but nothing has worked so far.

I am in the UK and my regional settings are set to United Kingdom (and where under Win98) incase that makes a difference.

cheers
Andrew

 

[Comtech]

Go get the Win2000 driver for it. Cheers,
Jim

http://members.cnx.net/reboot/

 

[Guest_imported]

Hi, I'am in Italy and have the same modem and the same problem in W2k and Win Xp "No dial tone" error !!

If I use the X3 string in the modem registry it makes the call but don't makes connection

I try with Conexant, Gensoft56 Xp , Diamond driver and other HSF general drivers but the modem doesn't works !!

The line is Ok of course.

 

[Guest_imported]

Hi All,
I've got a similar problem.
When I first power up my laptop I can connect to the web OK fist time.
However if I hang up my connection and try to re-connect I get no dial tone.
I then have to re-boot in order to get a diall tone again.

Any ideas??
(I'm running Microsoft 2000 Prof. and my modem is a SENS LT56IDW.)

Thanks in advance,
Hammy

 

[bhalbach]

I have the same problem. I have 2 56k modems that don't work in XP. The first is a Best Data modem that I had in my system under win2k. It worked fine under win2k, but in XP I can hear it pick up the line and I can hear the dial tone through the speaker, but after 10 seconds it stops and says there was no dial tone. I guess I must have been hearing something else through the speaker (yeah right.) I then borrowed a Diamond Supramax from a friend and got the same exact results. In both cases XP recognizes the cards and says everything is OK. I have tried everything. I unchecked the wait for dial tone box and that doesn't help either. I have tried different phone jacks. Both of these cards have a HCF chipset and I am afraid that is the problem I have downloaded all kinds of drivers, even xp hcf generic drivers. Nothing works. If anyone can figure this out I would love to hear the solution. Bhalbach@yahoo.com

Also I was able to get my old 28.8 external to work on xp but it is too slow.

 

[jyontz]

I also have the Supra Max 56i modem in Win 98SE, I have not been able to get it to work. I also get a "no dial tone" message. I have updated drivers, the phone lines are ok. The diagnostics tests return a response. But, I cannot get it to dial out to connect to Internet. All my settings for the connection are correct also. I have tried a different modem and that one will not work either, although I get different error messages on that one. I would really like to get the SupraMax to work. Is there a setting somewhere that I may have missed? I really need some help on this one.

 

[Guest_imported]

the no dial tone error is pretty common with XP the problem lies with its recognition of forgein dial tones
solution- uncheck wait for dial tone
in extra settings type ATX1(ignore dial tone)

 

[Chrissirhc]

I have the same problem as the first post with a connexant RH56D/SP-PCI modem I have got the drivers from the link Jim posted and they do not work. Is this a case of this modem not working with win2000( my os) no two ways about it?

Cheers

Chris