No Data from SMDR port

[Peach66]

We are connecting a pc for Call accounting purposes (we are using TeleSoft). There's no data coming out. When I check the setup, it states that the hardware is a printer, but we are connecting a pc. Is there a place to configure the hardware? What's the pin out of the cable?

 

[gregarican]

You need to make sure you have the 355AF RJ45/RS232 adapter as provided through Avaya Direct or a reseller to connect to the SMDR port. The cost of this is over $50 I believe so you might want to make your own to save a few bucks. Another post further back on this forum lists the pinouts if you want to make your own connector.

I believe the standard Merlin com settings (8 bit - No parity - 1 stop bit) should be fine for what you are connecting it to. There's no place I'm aware of in Merlin to configure the actual com settings. Just places to specify call lengths, in/out calls, UDP calls, etc.

Hope this helps!

 

[gregarican]

I stumbled on the earlier post that was helpful in terms of pinouts. Here they are...

RJ45 Modular Plug DB25 Male
1 to 22
2 to 6 and 8
3 to 20
4 to 7
5 to 3
6 to 2
7 not used
8 not used