No Connection when adding new Job

[annamecca]

I have a new member of my group that is trying to schedule a job on the Brio Broadcast Server. When he adds the query, action, and schedule he is then asked to use a connection, (which of course is normal) but then after he picks the connection and enters the user name and password, the connection window comes back up saying "No Connection to set up".
has anyone encountered this issue before? He has all the connections he needs to make this work and it works on everyone else's computer.