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No communication from XP machine to other network over PPTP VPN 1

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Oct 7, 2007
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I have two customer offices that are connected by a PPTP VPN on demand (not always connected).
One network is 192.168.1.X and the other is 192.168.2.X
The router providing the VPN is an ASUS RT-N12_D1 on both ends.

An XP computer on the 2.X network cannot ping any device on the 1.X network
A Windows 7 computer on the 2.X network CAN ping any device on the 1.X network
A Windows 7 computer on the 1.X network CAN ping any device on the 2.X network
So, the problem is Windows XP.

I had started a thread before on this subject but since then I have changed the subnet of one network. But.... still no joy. Here are the IPCONFIG outputs for the two computers. Any suggestions? Is it because I have the PPTP adapter getting a 50.X address on the remote side instead of being on the same subnet?

XP Computer
Windows IP Configuration
Host Name . . . . . . . . . . . . : ahcounter2
Primary Dns Suffix . . . . . . . : XXX.local
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : XXX.local

Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet
Physical Address. . . . . . . . . : 00-11-85-C0-E2-0B
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.2.54
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.10

PPP adapter YYYYYYY:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.50.2
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.1.1
192.168.1.1
Primary WINS Server . . . . . . . : 192.168.1.1
Secondary WINS Server . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Disabled

=======================================================================================
Windows 7 Computer
Windows IP Configuration
Host Name . . . . . . . . . . . . : ahcounter1
Primary Dns Suffix . . . . . . . : XXX.local
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : XXX.local

PPP adapter YYYYYYY:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : CompanyName
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.50.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0
DNS Servers . . . . . . . . . . . : 192.168.1.1
Primary WINS Server . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82579LM Gigabit Network Connection
Physical Address. . . . . . . . . : 08-2E-5F-08-62-37
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.2.52(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.10
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{C144FA53-2A5C-474A-84F3-B71440AC33F8}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

"Living tomorrow is everyone's sorrow.
Modern man's daydreams have turned into nightmares.
 
Couple things I notice but doubt they make a difference: NetBIOS enabled on W7 and not on XP. No Gateway on PPTP on XP, is on W7. Possible posting error but you have two of the same IP on the XP DNS server.

Learning - A never ending quest for knowledge usually attained by being thrown in a situation and told to fix it NOW.
 
Gateway is "missing" on XP, but is 0.0.0.0 on Windows 7 so that's a non-existent device. No real world difference, I assume.
That wasn't a posting mistake. That's the way the DNS server was populated on the XP device.
I'm not worried about NetBIOS over TCPIP. I can't ping anything from the XP machine and that only requires TCPIP to work.

I have made a change to move the PPTP adapter ip address onto the same subnet as the remote network. So, the 50.X ip address will be replaced by a 1.X ip address. I will be testing that tomorrow and will update.

"Living tomorrow is everyone's sorrow.
Modern man's daydreams have turned into nightmares.
 
Can't remember the details from long ago but do recall that netbios was the solution to some network issue I was fighting with XP. It acted like it woke the TCPIP up.

Ed Fair
Give the wrong symptoms, get the wrong solutions.
 
Well, I will test MY theory tomorrow and then enable NetBIOS over TCPIP as a second test. Just getting kind of mad that there is one Windows XP machine and IT is giving me all this trouble. If owner wasn't so cheap, this problem would not exist.

Also strange to think that Windows XP IP stack is that much different than Windows 7, but time marches on.
I will update tomorrow.

"Living tomorrow is everyone's sorrow.
Modern man's daydreams have turned into nightmares.
 
Ignorant of me to assume it has remained near static from XP > Vista > Windows 7
We shall see what tomorrow brings............

"Living tomorrow is everyone's sorrow.
Modern man's daydreams have turned into nightmares.
 
The change to the router's PPTP setup fixed the problem. Didn't have to enable NETBIOS over TCPIP.
This ipconfig (as given to the PC by the remote router) made XP work just fine. The difference was the PPP adapter being on the same subnet.

Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet
Physical Address. . . . . . . . . : 00-11-85-C0-E2-0B
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.2.54
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.10

PPP adapter CompanyName:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Connection
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.200(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0
DNS Servers . . . . . . . . . . . : 192.168.1.1
Primary WINS Server . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Disabled

So, Windows XP doesn't behave the same way as Windows 7 with the 50.x remote ip address. Strange, but.....

"Living tomorrow is everyone's sorrow.
Modern man's daydreams have turned into nightmares.
 
Thanks for sharing

"But thanks be to God, which giveth us the victory through our Lord Jesus Christ." 1 Corinthians 15:57
 
Nobody will probably ever need this shard of knowledge!!!

"Living tomorrow is everyone's sorrow.
Modern man's daydreams have turned into nightmares.
 
Well, if I ever run into the one time I need it, I'll definitely be thankful. [bigsmile]

"But thanks be to God, which giveth us the victory through our Lord Jesus Christ." 1 Corinthians 15:57
 
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