No Caller ID after Nupoint AA transfer

[Wythefan]

I have set up my ports according to Nupoint UM 3.0 however when I call into AA(Call Director Mailbox)via PRI and the call transfers..... I don't get Caller ID...just port number. What am I missing? These are my settings.

Value

HCI/CTI/TAPI Call Control Allowed
Yes

HCI/CTI/TAPI Monitor Allowed
Yes

Public Network Access via DPNSS
Yes

COV/ONS/E&M Voice Mail Port
Yes

 

[kwbMitel]

Here are the COS options that the config wizard enables that are releated to Caller ID and not already on your list.

[tt]
Calling Name Display - Internal - ONS Yes
Calling Number Display - Internal - ONS Yes
COV/ONS/E&M Voice Mail Port Yes
Display Held Call ID on Transfer Yes
ONS CLASS/CLIP: Visual Call Waiting Yes
Trunk Calling Party Identification Yes
[/tt]

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Occam's Razor - All things being equal, the simplest solution is the right one.

 

[Wythefan]

Display Held Call ID on Transfer Yes


That fixed it Thanks for the help!