No Call Logs for Remote User

[msteeler]

Hello,

We are starting have more and more teleworkers and I've been setting them up on IP Communicator. Some of these teleworks have a Cisco ASA 5505 and I was thinking about giving them a 7945 to take home. I've tested this at work with a 7945 connected to a ASA and everything works fine except for the call logs... there are none. Missed, Received, Placed... there is nothing there.

Anyone know why that might be? Thanks

 

[msteeler]

Just a little more info. I tested with an ASA at work connected to an external DSL. Took a 7945 from the LAN and plugged into the ASA (on one of the PoE ports). Phone and voice mail all work, just no call logs.

When using IP Comm the telework has call logs.