No backup device found NW5+ AS7

[dunck]

We've just replaced a DAT8i drive with HP C7501 DLT

The drive is seen by both SCSI bios and Netware

CANWPABD sees it "DEVICE[0] : *[V312-A1-DA:0] BNCHMARKDLT1"

but PFC.NLM does not

"E21111 No backup device found on host adapter"

QO05996.CAZ and QO06771.CAZ loaded.

Any ideas would be appreciated.

 

[ARCserveGuru]

Can you check if your loading nwaspi.cdm in the startup.ncf file?

If you are you may want to remove it and load the campwad drivers by editing the asconfig.ini file.

guru

 

[dunck]

NWASPI is not loaded

Part of CSCONFIG.ini used

CSNLM6=SYS:\ARCSERVE\NLM\CANWPABD NAME=BOARD0
Adapter0=Board0,CANWPA Driver Interface

CSLOADER.log - part
********************************************************
Feb-12 09:01:16 CANWPABD: BINDING : ADAPTER [AHA2940.HAM] / [6] DEVICES
Feb-12 09:01:16 CANWPABD: DEVICE[0] : *[V312-A1-DA:0] BNCHMARKDLT1
3E2 Is Registered
Feb-12 09:01:17 CANWPABD: DEVICE[1] : /[V312-A1-D2:0] SEAGATE ST19171N
CLAR09 rev:AV00 Not Registered
Feb-12 09:01:17 CANWPABD: DEVICE[2] : /[V312-A1-D3:0] SEAGATE ST19171N
CLAR09 rev:AV00 Not Registered
Feb-12 09:01:18 CANWPABD: DEVICE[3] : &[V312-A1-D4:0] IBM DCAS-34330
rev:S65A Not Registered
Feb-12 09:01:19 CANWPABD: DEVICE[4] : '[V312-A1-D8:0] IBM DDRS-39130W
rev:S92A Not Registered
Feb-12 09:01:19 CANWPABD: DEVICE[5] : '[V312-A1-D9:0] IBM DDRS-39130D
revC1B Not Registered
Feb-12 09:01:20 CANWPABD:
********************************************************
Feb-12 09:01:20 CANWPABD: Searching for valid Adapters, Please wait.
Feb-12 09:01:21 ARCServe 7.0 SCSI Board Driver (Build 252.000 10/10/01)
Feb-12 09:01:21 Version 7.00 November 19, 2001
Feb-12 09:01:26 CANWPABD.NLM : SCSI Board Driver is ready
Feb-12 09:01:29
Feb-12 09:01:29 Loading SYS:\ARCSERVE\NLM\PFC.NLM /NC /PFASCONFIG.INI
Feb-12 09:01:30 CA Pre Flight Check (Build 252.000 10/10/01)
Feb-12 09:01:30 Version 7.00 November 15, 2001
Feb-12 09:01:31 Option [IncludeNCFFiles] is DISABLED
Feb-12 09:01:31 PFC: Checking server configuration, Please wait ...
Feb-12 09:01:32 1 host adapter(s) found
Feb-12 09:01:32 ARCserve server has valid job queue and queue user
Feb-12 09:01:33 E21111 No backup device found on host Adapter [BOARD0]
Feb-12 09:02:01 PFC: E21104 Check the SCSI hardware

The device is recognised by the SCSI bios correctly

Over to you

 

[greebo]

Try
CSNLM6=SYS:\ARCSERVE\NLM\CANWPABD CLEAR

 

[dunck]

Still comes up with the same error

It must be something more fundimental

 

[ARCserveGuru]

Try adding "USEABOVE16" in between canwpabd and CLEAR on the CSNLM6 line of the ASCONFIG.INI file to look like: CSNLM6=SYS:\ARCSERVE\NLM\canwpabd
USEABOVE16 CLEAR

Add USEABOVE16 to the line loading tapesvr (CSNLM10).

Try these entries (the usabove) and let me know how this goes, also what firmware is the drive? I don't know why it is being recognised as the benchmarkdlt1.

guru

 

[dunck]

Guru
No luck with that but....

As a desperate last resort I've put back the HP1533 DAT8 drive.

The software recognises this and loads with only ONE backup device on the adapter, the DAT8 drive.

If I the use the device and media managers the BNCHMARKDLT1 drive is detected can be installed into a group and used normally.

Running Astart still only detects the DAT8 drive!!!

It now works but WHY?

Over to you but now with no too much priority

Cheers

Dunck

 

[ARCserveGuru]

Hi Dunck, happy its working now.

It doesn't make sense though. It should of been detected as easily as the HP device.

This is giving my noggin a floggin

not-so-guru