No audibility after taking a call from IP extension

[klobo1970]

Hy,

i have one problem

on IP extension XXXXX with command GEFKI i multiplied an digital extension YYYYY.
When a call was made on extension YYYYY, IP extension take a call on preprogramed key.
The connection is established but no audibility between XXXXX and YYYYY.

Then i made a call on YYYYY, taking the call from XXXXX with function 8 and everything was successfully and audibility was good.

Very strange problem

 

[klobo1970]

Any sugestion on this problem?

 

[fernandomm]

Hi klobo,

The first step may be make a call trace to have more information about this (codecs used in both calls, etc) and discard other fails.