No answer recall timer

[laoidheach]

We have a Mitel 3300 4.1, having trouble with transferring from one dept. to another. The calls are being kicked back to the originating dept., I have changed the " no answer recall timer " in COS from default to 36. My question is what is max on timer, I cannot seem to find it in documentation.
Thanks in advance

 

[wireman50]

Try changing the Call Forward no answer timer...in COS

 

[wireman50]

Unless of course you are using supervised transfer....when you need to change that timer to be longer than the CFNAT.

 

[kwbMitel]

Where are you looking in the documentation?

In the help files - under COS - under option No Ans Recall timer - it says:

Enter a value in the range of "0" to "125" seconds in increments of one second. This timer defines the length of time a transferred call rings another station before a recall to the transferring station, attendant console, or embedded voice mail Auto Attendant is attempted.

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