Night Service

[andy4uk]

Has any used the new function Night Service on version 6,

What thoughts do you have, And is it usefull....??

Same time every day of the week...??

 

[AlfredSpecial]

Crap

If you are talking about the auto night mode.
It does not cover weekends so you have to overide it for those periods.

 

[andy4uk]

Not bad if you work the same hours every day of the week,

When you overide it will, will it not follow the settings within the programming...??

 

[MitelInMyBlood]

No doubt Mitel has heard a lot of complaints about this.
I have no idea what the programmers were thinking; it's a great idea but they botched it.

If we're going to offer a "programmable" night service, in my opinion it needs to be done similar to the way the big voice mail systems do it with attendant schedules.

You then need the ability to have multiple attendant schedules, so each tenant can have his own.
You also need the ability to create holiday and weekend schedules as well as be able to select which days are "holidays" and which are considered "weekends".
Not everyone works a 5-day Monday through Friday week

 

[AlfredSpecial]

I think we will have to continue to use OPS MAN for the time being..