Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations gkittelson on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
night service to an info mailbox
- Thread starter Maestro21
- Start date
allworxguy
Vendor
What kind of voice mail?
Marv ccna
Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990
Marv ccna
Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990
- Thread starter
- #3
allworxguy
Vendor
You'll need to upgrade to a call pilot.
Marv ccna
Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990
Marv ccna
Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990
curlycord
Programmer
Night button (Service Modes) will only tell the voice mail system to answer the calls right away, it will not tell the voice mail system as to which greeting it will play.
Only the voice mail will decide which greeting it plays, Schedules along with Table settings will tell it which greeting to play when.
Try just creating Greeting # X and have it play in Evening under Table.....the CCR will kick in at the end though.
________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.
=----(((((((((()----=
Toronto Canada
Only the voice mail will decide which greeting it plays, Schedules along with Table settings will tell it which greeting to play when.
Try just creating Greeting # X and have it play in Evening under Table.....the CCR will kick in at the end though.
________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.
=----(((((((((()----=
Toronto Canada
- Thread starter
- #6
- Thread starter
- #7
curlycord
Programmer
Check that night is still told to ring the DN
Make sure the phone is still the same
Make sure the DN is forwarded to the vmails DN or Capabilities Forward No Answer is set to vmails DN
________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.
=----(((((((((()----=
Toronto Canada
Make sure the phone is still the same
Make sure the DN is forwarded to the vmails DN or Capabilities Forward No Answer is set to vmails DN
________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.
=----(((((((((()----=
Toronto Canada
You could use a CCR Tree to do what you wanted.
Build Night Service button
Put lines in ring group
Make only the Flash extension a member of that Group
Build an Information Mailbox
Build Greeting with CCR Tree and Point path 0 to the mailbox
Build Night Service button
Put lines in ring group
Make only the Flash extension a member of that Group
Build an Information Mailbox
Build Greeting with CCR Tree and Point path 0 to the mailbox
- Thread starter
- #10
curlycord
Programmer
Yeah the trick is AA day and Info night.
Callpilot indeed would do the trick since it can have 4 different trees answer during the 24 hours if needed and then do what Hawks suggested.
________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.
=----(((((((((()----=
Toronto Canada
Callpilot indeed would do the trick since it can have 4 different trees answer during the 24 hours if needed and then do what Hawks suggested.
________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.
=----(((((((((()----=
Toronto Canada
- Status
Similar threads
- Locked
- Question