NIGHT Service to an External number

[Highlights]

Is there anyway to use the NIGHT service Scheduling to send all incoming calls to an external number. This client needs to send their calls to an answering service after hours. They have a MICS 6.1 with a NAM voice mail system version 4.1.

 

[Highlights]

I am sorry it is a 7.0

 

[allworxguy]

Two ways to do it.

Have a phone in the telephone room that is forwarded to the external number. Night Service can then make this phone ring.

or easier

Use your carrier's call forwarding feature.

Marv ccna

http://www.telemarv.ca

Sales, Installation & Service for Norstar, BCM & Allworx Serving Ottawa and Eastern Ontario since 1990

 

[Highlights]

Yes thanks,I thought about the extra handset in the phone room that would lower the volume if I understand or is there an adjustment on the 4 port CI card to compensate?

 

[fonegal]

You are way better off using call forwarding feature from the carrier especially if this is a medical office due to potential legal issues in an after hours emergency.

 

[curlycord]

Volume issue on POTs lines, not so bad on PRI.
Global CLID cards were supposed to help with the volume on POTs lines.






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curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca