Night service telephone installation 1

[msubhan]

HI Experts We have asstra ericsson MD110 system i need your help.
I want if any one call us from out side and the operater guy not answering till 5 ring it goes to night service.I want to install another telephone to work as night sevice. The second thing can we increase rings from to seven or ten. Can the operator be assigned DBC 225 to work as normal telephone .I mean to Attend the call by just lifting the hand set. Or we can make DBC 224 to attend the call by just lifting the handset and not pressing the answer key button.Thanks in advance for yours kind help.

 

[msubhan]

Hi everyone . My question is not answeed till yet. So i to write something and again ask the question. Here is some output GHDAP:GRP=ALL;
Group hunting data.
grp lim serv traf sel que cust rltc dir
1900 2 10010 15 113040 30 0 1507
1508
1901 1 10010 15 113040 30 0 1509
1510
1902 2 same value with two dir numbers 1511& 1512
1903 1 same vslue with two dir nubers 1513 & 1514
OPCGP:CORG=ALL;
operator call origin grp data
dir
3
9
9
9
corg ..
1 1
OPTSP;
Operator traffic status data
dir busy/free absent/present
3999 F P
RODNP:ROU=ALL,
Route day and night number data
rou tru day nig
1 0 1900
Roedp:rou=all,tru=all;Route equipment data
Rou Tru Equ
1 001-1 001-2-20-00
1 001-2 001-2-20-01
1 001-3 001-2-20-02
There 40 trunks inthis rout.
ASPAPARNUM=ALL;
Parnum Parval
1 1
2 30
4 30
My question is after five rings operator goes on niht service mode. I want to put an extension for night service.please give me instruction with commands. Thank you for you kind help.

 

[pviorel]

OPCTP:CORG=ALL;

 

[msubhan]

Thank you for your answer.
OPCTP:CORG=ALL;
Operator call type data.
Corg calt rou oacc cust ndir rernum cen cco
1 5 1 - - n - n n
1 1 - 0 - n - n n
1 2 - 0 - n - n n
1 3 - 0 - n - n n

TIME OFLNUM SDAY SNIG
- - - -
- - - -
- - - -
- - - -

 

[pviorel]

OPADC:CORG=X,NDIR=Y,RERNUM=XXXX;
RODNI:ROU=X,TRU=1-1,NIG=XXXX;

 

[msubhan]

Thank you for your kind help. RERNUM and NIG Directory can be new extension number. Please clarify thank you.

 

[pviorel]

yes, this is an extension number

 

[parnum]

RERNUM is the internal reroute
NIG is the external reroute on the incoming route
They can be different numbers

Divert time is set under SYTDS command, check the setting with SYTDP; NOTE for MD110 this is a GLOBAL setting and affects all extensions. For extension diverts it was superseded by the PELPI command, rather than using CDINI,

Best parnum

 

[msubhan]

Thanks all i want to install a new extenson for night service. so please give me instruction to perform operation as advised by Mr Pviorel to put extension in RERNUM And NIG or any thing else. Your guidance will be appriciated. Thank you all for your help.

 

[msubhan]

Hi all experts waiting for your kind help please.

 

[msubhan]

Hi experts. Thanks to all yesterday i done the following configuration for Night answer position. Its working ok but there is a problem when the telephone
is busy and some one calls they found the operator is not available. Please guide me to increase the number of Que to the night answer position up to three. OPADC:CORG=1,NDIR=Y,RERNUM=666;
RODNI:ROU=1,TRU=1-1,NIG=666;
Please help me i will be very thankful to all.