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Night service sl1100

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puss1946

Vendor
Jul 3, 2014
141
US
I have a customer that some how but a phone in night service and the indicator lamp is lite. They don't have voice mail so no button is programmed to do that. Does any one know how to turn it off. The customer is 70 miles away so I'm trying to do this over the phone. The system is a sl1100,

Thanks

Puss1946
 
This is for the SV8100 and it should be the same.
To activate Night Service by dialing codes:
1. At a multiline terminal, press Speaker.
- OR -
At the single line telephone, lift the handset.
2. Dial 718. To change a different group’s mode, dial 718 + the group number (01~32).
3. Dial the Night Service Code:
1 = Day 1 Mode
2 = Night 1 Mode
3 = Midnight 1 Mode
4 = Rest 1 Mode
5 = Day 2 Mode
6 = Night 2 Mode
7 = Midnight 2 Mode
8 = Rest 2 Mode
 
The 718 code removed night service, but the indicator lamp is still flashing. The system doesn't have voicemail and the caller id log has been cleared.

Thanks
 
Press the MSG or message key with the phone idle, what does it say on the display?
 
The problem has been resolved. They didn't clear the return call.

Thanks
 
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