Night Service on an MICS

[chuck95]

I have service set up to ring several phones. Problem is that it goes to a ringing phones voice mail box. I have removed all those that have mailboxes and now it goes to the general mailbox. How can i make it go to the Auto Attendant after so many ring in the nimght mode? During the day mode it overflows just fine. We are working with an MICS with a StarTalk voicemail. Thanks for your help.

Chuck Berg
Performance Telecom

 

[Norstarguru]

THe Auto Attendant rings under F983 needs to be less rings than any of the extensions CF to VMAIL, Make sure the VMAIL DN is assigned in the night service group. F985 will tell you the DN #


norstarguru

http://www.1stalliancecom.com

 

[senk1s]

if any of teh phones in ur ringing group is forwarded to voicemail, thats what will happen (unfortunately there is no workaround)