night service delay.

[Maestro21]

I have night service schedule set on a bcm50. When it is in service calls are answered immediately and go to vm. Customer would like 3 ring delay. Not using AA during the day. Can't seem to find where to set delayed answer for night service only. Thanks

 

[Firebird Scrambler]

You need to go into the Call Pilot and set up a CCR tree. Against the line number, you can set up the number of rings against a particular line before it goes to voicemail.


Firebird Scrambler
Nortel Meridian 1 / Succession and BCM / Norstar Programmer in the UK
Advance knowledge on BCM support

http://www.linkedin.com/in/davidbromley

 

[allworxguy]

Setup AA as you would normally.

You can have customer turn off answering during the day with F982 > Password > Answer Lines = N

Marv ccna

http://www.telemarv.ca

Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990

 

[Maestro21]

Thanks for your replies. What customer wanted was to be able to answer calls after hours in some cases. I decided to program a night service button so he can deactivate the scheduled services if wanted. Thanks.