First... I'm a newb... so if I don't describe something the way you expect, please call me on it so I can learn. 
I'm trying to figure out a problem with our Nortel StarTalk system. We're trying to migrate over to automated attendant and everything seems to be working well except for one thing.
I have two Greeting Tables set up. Greeting Table 1 is our daytime greeting that moves on to our CCR. No problems there.
Greeting Table 2 is our night greeting. This is where I'm having difficulty. Our current message asks the caller to dial zero to leave a message. However, when I dial zero it gives me a message that the mailbox has not be initialized. Then it takes me to the Greeting for the General Delivery Mailbox. How do I get rid of the Initialized message?
--sam
I'm trying to figure out a problem with our Nortel StarTalk system. We're trying to migrate over to automated attendant and everything seems to be working well except for one thing.
I have two Greeting Tables set up. Greeting Table 1 is our daytime greeting that moves on to our CCR. No problems there.
Greeting Table 2 is our night greeting. This is where I'm having difficulty. Our current message asks the caller to dial zero to leave a message. However, when I dial zero it gives me a message that the mailbox has not be initialized. Then it takes me to the Greeting for the General Delivery Mailbox. How do I get rid of the Initialized message?
--sam
