night fowarding

[puss1946]

I have a customer that is a nursing home that has did lines for each residence to have their own incoming calls. When the system is put on night call all the did's go to the night phones instead of the rooms. How can I change this so calls go to rooms.

The system is a Nortel mics.

Tanks
Puss1946

 

[cook1082]

Remove the lines from ring group 001. Or redo the night and make with ring group 002 and only put the main number in it. They all default with RG 001.

 

[bcmfiftyfan]

Remove all the room's target lines and extensions from the "Control Sets" program field in Services too.

 

[puss1946]

Removing target lines control sets has seemed to work.

Thank You

puss1946