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Night EXT - Auto-Attendant

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MarvinJK

Technical User
Jul 28, 2015
17
VN
Our system is MivB 8.0

I setup auto-attendant by Emmbbeed VM system, incoming calls hearing the company greeting:
1. Day mode: if press 0 or waiting will route to operator (at mailbox 0)
2. Night model: ìf Press 0 or waiting will route to EXT of Security
Please so show me where to active the EXT of security

Thank you in advance
 
This would depend upon whether the system is in night 1, night 2 or day mode at that time, and how 0 is programmed. In theory you could created a trusted extension 0 such that in day it forwards to one place, in night 1 to another and night 2 to a third. This would require call rerouting always programming and adding this to 0 in the call rerouting form for the 3 instances.
 
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