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Night call issue

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Boxer77

Technical User
Jul 10, 2012
40
US
We are having an issue with one of our lines when it goes to night call mode. There are 6 phone lines, and they should all be going to the after hours message after one ring. 5 lines do that but line 2 rings 5 times and then goes to the voice mail of one of the employees. They haven't reported this during the day which I would guess it would be a frequent issue since it is the first line that the main line rolls over to. Any ideas on where the problem may lie? Thanks for your help.
 
do you mean night service mode. Check the ringing service and match line 2 to line 1.
 
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