Night attd

[wlamo]

Whats the best way to set up a night attd button and the route to make it work?

 

[amriddle01]

Well using VM Pro it would normally be a Hunt group Night service button that goes to the groups VM which has a menu in it, give us more info on system, handset and VM type and we can be more specific

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[TomMills]

http://marketingtools.avaya.com/knowledgebase/

"There's a dog in the New Zealand section

 

[CarGoSki]

30 threads started and no stars given.

 

[wlamo]

I am using VMPro. I have hunt groups set up and a module in VMPro. I'm thinking my problem is this... I put a user in the extension list and that user is the same name as the module but I'm thinking I don't need to user and just name the hunt group the same as the module?

 

[amriddle01]

That's not the way it works at all, you need to read up on VM Pro really

http://marketingtools.avaya.com/kno.../manuals/vmail/voicemail_pro_installation.pdf

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[wlamo]

Thanks for the document. I doubt I can read a 424 page document byt htis afternoon. No short term help?

 

[amriddle01]

You don't need to read the whole thing, it will only take an hour for the bit's you need, it will take that to walk you through it on here probably

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[amriddle01]

Also the help files in Manager and VM Client will pretty much walk you through it too

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[TomMills]

if you need it done quickly, call your BP. They will know what they are doing.

"There's a dog in the New Zealand section

 

[amriddle01]

INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

That's the tag line for Tek Tips forums, not "For people who don't know what they are doing and aren't willing to learn or pay someone who knows"

No offence but you've been a member since Mar 14, 2007 you could have brushed up on the bascics by now

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[amriddle01]

And the basics

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[TomMills]

For people who don't know what they are doing and aren't willing to learn or pay someone who knows"

not quite as punchy, but i like it.

"There's a dog in the New Zealand section

 

[wlamo]

Thanks for the help. I guess I'll muddle through it.

Yeah I can't help it my boss is too cheap to pay for support until I'm ready to put a gun to my head.

It was working then we "centralized" the system and now just the night services don't work and since I configured then a couple of years ago I don't recall the steps I did.

 

[TomMills]

you need to nag him more. Can't be that expensive to get a maint contract.

"There's a dog in the New Zealand section

 

[amriddle01]

Using the help files will sort nearly all the problems you will encounter, these forums work on give and take

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[Westi]

walamo
before you put the gun to your head, try your boss's head much better and he is probably easier to replace like my boss.
OOPS was that my outside voice again

Joe W.

FHandw., ACS

I don't suffer from insanity
I enjoy every moment of it

 

[wlamo]

LOL Westi, I'll give that a try.

 

[wlamo]

No worries, the brain started working and I realized the only issue I had was that the Voicemail Answer time was 45 and I wasn't patient enough to wait.

Thanks for all the help anyway Guys.