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NiceUniverse Web Nice 8.9

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Niericno

Niericno

Technical User
Aug 20, 2010
1
ES
Hi,

We have Nice version 8.90.04.03

When Nice Universe web access shows recordings, it shows segments calls. We need show complete calls.

Where do I change this parameter in Nice Universe web access?

Thanks,

Niericno

 
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it may be overruled with what is set in nice query,log into nice query then view menu then options and then set to complete. if not option within web app should do it
 
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