Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations SkipVought on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

NiceUniverse Web Nice 8.9

Status
Not open for further replies.
Niericno

Niericno

Technical User
Aug 20, 2010
1
0
0
ES
Hi,

We have Nice version 8.90.04.03

When Nice Universe web access shows recordings, it shows segments calls. We need show complete calls.

Where do I change this parameter in Nice Universe web access?

Thanks,

Niericno

 
Sort by date Sort by votes
it may be overruled with what is set in nice query,log into nice query then view menu then options and then set to complete. if not option within web app should do it
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

haohao110
  • Locked
  • Question
Please help share a Nice tool：xMedia
Replies
0
Views
66
haohao110
haohao110
oclaudiox
  • Locked
  • Question
NICE ENGAGE - Preview stops working
Replies
2
Views
113
oclaudiox
oclaudiox
natikoren
  • Locked
  • Question
NICE NIM 4.1 PROBLEM WITH IVR GENESYS
Replies
0
Views
45
natikoren
natikoren
htxwin44
  • Locked
  • Question
Adding Retrieval logger to NICE 8.7
Replies
0
Views
52
htxwin44
htxwin44
droodle
  • Locked
  • Question
NICE or Sentinel data into Splunk
Replies
0
Views
54
droodle
droodle

Part and Inventory Search

Sponsor

Back
Top