Nicelog 7.x audio data recovery - question for Nice veterans

[IPOpotamus]

Good Morning


For the nice veterans
Could I reinstall the logger preserving audio files?
Its there some hope if I run disk utilities on the logger to mark the damaged sectors?
Is there any tool apart from the nice toolbar, which allows me to scan recording files?

See more of what happened:

I was recovering the audio stored at the logger disk, the unit has very worn tape units that are failing too much, so it was taking out of production (at last!)

To test the tape units (2) I tried to first restore a tape (I do not why I did not started for backing up my current audio!)

During the recovering of the first tape a message appeared

“failure in hard disk 1 (633)” and “disk is full”
Seems the hard disk reached the end of its shelf life
I did nothing rare, just the usual recovery process.

After that I got to DOS to check the IP address parameters, accidentally I run a .bat file that is inside the bin folder, I don’t remember what file was it, but it start to show lines of text in the screen so I stopped it by ctrl-alt-del

When the system booted I got a big problem when querying the last recorded calls
“specified audio not found (34)”

As the logger says, there is“no audio”, anyway, the disk is full… full of what?
There is no single audio files fetching every channel of the system.

So, For the nice veterans
Could I reinstall the logger preserving audio files?
Its there some hope if I run disk utilities on the logger to mark the damaged sectors?
Is there any tool apart from the nice toolbar, that allows me to scan recording files?

Thanks a lot


=== remember that NICE is not so nice ===

 

[biglebowski]

you need to check that the bat file wasn't the reset one, theres a bat file you can run after testing a new install to wipe the logger index database. No logger db no call refs to the audio.

If that is the case NICE can rebuild the indexes using a util but it will cost about 5k.

Biglebowskis Razor - with all things being equal if you still can't find the answer have a shave and go down the pub.

 

[nice12345]

hi,

what does disk space free show in Nice supervision, can you send a screen shot.

have you done a controlled shutdown on logger. connect a keybpard and monitor into back of logger and hit q, this will shuutdown logger. then do a ctrl alt and del, if there is a problem with audio files the consistency check should verigy and correct.

how much of the data have you backed up? worst case scenario how much data have we potentially lost.

the hard disk error you seen originaly refers to the archive drive and not the hard disk, silly i know.