Nice Perform Playback of Calls W7

[Colchester11]

I am trying to get Nice Perform working for a number of PC's but each get message 'Playback to Soundcard failed' and if I CTL+ALT+Double click on the Red X I get Sender ID -1; ErorID -5002; RENDERER_INT_DS_FAILED.

I have Tested the soundcard on the Desktop and can get sounds from the speakers.

Any help would be greatly appreciated.
Thanks

 

[Hilal74]

Hi,

Did you try to save the recording (right click on the recording + save)?
What is the version of IE?

Regards,
hb