Nice Perform 3,5 integration with Aspect Unison Dialer

[haugenibua]

Hi All

I hope to get in contact with other users/installers of Aspect Unison Dialer and Nice Recording.

I have a new installation with Niceperform 3.5 and Aspect Unison Dialer.
Aspect has made a change in the dialer and they are noe sending Dialled Number. I can se the number in the Capy spy tool.

I need to configure Business data in NicePerform to tag calls with dialed number. I'm very happy with any help I can get.

Regards Johan

 

[nice12345]

hi johan did you resolve or do you require assistance?

what are driver logs saying and DBserver logs?

is it possible that the output of stream from aspect has been changed and the dialled number is appearing in another column?

 

[haugenibua]

Yes, it has been resolved. I was able to make a new collumn for the number.

Thanks for your reply nice12345