Hi have been exploring options to get NICE data into splunk - not getting very far - so far i have :
looked at exporting a metric csv report at a small interval - 5mins - the product cant do this
Another option is to query the mibs directly on the loggers for metrics at a pre-defined interval
Any other ideas?
I'm looking for health KPI's
etc
looked at exporting a metric csv report at a small interval - 5mins - the product cant do this
Another option is to query the mibs directly on the loggers for metrics at a pre-defined interval
Any other ideas?
I'm looking for health KPI's
Are all the loggers available
How many calls in the archive queue
How many errors have been seen in the last 5mins
etc