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NICE Codec Pack not installed

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NewbieCarol

NewbieCarol

Technical User
Sep 11, 2002
239
US
Got a head scratcher here. We have NICE Perform 3.5. We recently replaced the remaining windows xp OS with Windows 7 (64 bit) and IE9. We are having some issues with NICE saying the codec pack is not installed when trying to listen to calls. Our service desk has uninstalled, reinstalled all of NICE Perform and it may work until the PC is rebooted. Any thoughts??
 
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