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NICE Analyzer - 3.1 Configuration Information

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WDouglass27

WDouglass27

Technical User
Jan 23, 2013
20
US
Hello!

Recently we added a new ACD to our CMS to handle a new PBX. We need to add this to our NICE Analyzer tool but have no documentation on how to do it. Can anyone provide the configuration documentation for NICE Analyzer 3.1 (the build is 19) as we do not have this document. This would be a HUGE help!!!!
 
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