Nfocus BCMS connecting to CM 8 1

[nbaer]

I am trying to reconnect Nfocus to CM after upgrading CM from 5.2 to 8.0. Everything was working fine before the upgrade. Nfocus was using the IP of the CM server and ports 5022 and 5023 to connect.

I can find Dev Connect PDF's on Nfocus PLUS, which works in combination with CMS, but we are just using BCMS. I can't find any Dev Connect documentation for our version of Nfocus. Is there a new way of connecting Nfocus to Avaya CM8?

 

[trilogy8]

from the CM8 web interface under server access.. see if you have to enable any of the protocols.

 

[nbaer]

Thanks!

I checked and this is how everything is set:

SSH Server (SCP/SFTP 22) Enable
SAT over SSH (5022) Enable
High Priority SSH (2222) Disable

All the connection types are set to Minimum TLS 1.0

Avaya Services Access via ASG: Enable

 

[trilogy8]

hmmm, not sure. Maybe they've removed the other protocols in the new version. Did you check with NFocus if they were certified with CM8?

 

[trilogy8]

You have to upgrade your NFOCUS SW.

 

[nbaer]

Thanks! We are upgrading Nfocus soon.

 

[AvayaTier3]

Can you use putty ssh 5022 and telnet 5023 to test the SAT access

Have you tried CLAN port for SAT on ip-services
This would be a telnet customized port to SAT Command: and would not use linux telnet

CM active IPaddress port 5022 is ssh to SAT Command:
CM active IPaddress port 5023 is telnet to SAT Command:

CM 7.1 telnet and ftp are no longer supported in the CM linux
most likely only CM activer server ssh port 22 or ssh SAT port 5022

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