Newbie Q--Site down troubleshooting

[GoTerps88]

What are some initial steps I should follow to determine why a Sharepoint site suddenly crashed. Apparently the SQL Server is running fine.

I'm assuming I'd look at the event logs but what should I really be looking for?

This is my first stab at dealing with Sharepoint.

 

[cmv131]

Check IIS. Make sure the service as well as World Wide Publishing are started.

Make sure the virtual directories are not stopped

Are you getting a generic "page cannot be displayed" or other SP specific errors?

 

[GoTerps88]

The problem occurred after the installation of a hotfix for Windows Sharepoint Services. After the patch was uninstalled, everything returned to normal. However the admin was not able to determine which of the hotfixes caused the problem.

 

[jnava121]

Should test updates on a development server b4 going to production if you can ...