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Newbie on avaya system

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DalqroNetworks

DalqroNetworks

Systems Engineer
Nov 27, 2023
1
MX
Hello All, first of all thanks for taking some of your time to read me.

I have an avaya aura with virtualized CM / SMGR, SM and a physical SBC.

Recently we had a power outage and the ups was not enough to keep the server on, after the power was reestablished I have all the endpoints with the message acquiring service.

I saw on the SM the following message on each phone extension:

500 asm identity unresolved
500_bt5jeq.png


Any ideas about what should I try?

Regards
 
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