I am the disaster recovery planner/ special projects analyst for a large company. And evidently( since I have experience with NEC's and Mitel systems) this month special projects means I am trying to rectify problems with many Lucent Definity G3SI switches all over the world.. The one problem is...I know nothing about Lucent. My first switch is one in Long Beach, we have several contract groups that all make calls through our switch. Is there anyway I can assign these people different trunk groups so they only use specific trunks and can I restrict them from my tie lines totally? The company basically wants to be able to look at the usage on certain trunks and be able to say "ok, this principal made this call" so they can acurately charge for it. They don't want our calls to be on the same trunks as their calls and vice versa and they want to restrict T-1 calls to just our employees...does this make sense? I think I confused myself! Thanks for the help.