Newbie - External e-mail tracking questions 1

[ChuckCasey]

I'm confused about tracking external e-mail and hope you guys can help. We run exchange 5.5 on a W2K system. Everyone has an internal mail account. About half the employees have external mail that they pop from our ISP into their Outlook app. With our current configuration, is there a way for me to use tracking or message journaling to track the external mail. I've read through some of the posts on this subject, but they all seem to host their own mail. Is there a way to have all of the external mail from our ISP dump to the exchange server? Is this recommended? If I set up an IMC, can the ISP point the MX record to my server, eliminating the need for them to host our external mail? I'm very confused (and new at this) and any help is greatly appreciated.

 

[boell01]

You will need to setup your IMC and forward port 25 on your firewall over to you exchange server. Then you will need to contact your isp and have them setup a mx record to point to the outside ip of your firewall. Do you have antivirus on your server that will scan incoming messages?

 

[ChuckCasey]

Thanks for your answer. Yes, we have anti-virus software on our exchange server. Since I only want certain people to have external e-mail, if I remove the smtp address on the exchange mailbox of people I don't want to have it, will that prevent them from sending and receiving external mail? Also, right now our external e-mail addresses are different than our internal ones. If I add the external addresses to each mailbox on the exchange server, will that work?

 

[zbnet]

The answer to all your questions and more:

http://www.swinc.com/resources/exchange/smtp.asp