New wireless computer has no internet access

[ChrisRChamberlain]

Hi all

Customer had a 3 pc network, 1 x XP, 1 x Windows 7 Home Edition and 1 Linux server, running under original workgroup setup under XP named WORKGROUP.

The XP box has been replaced by another Windows 7 Home Edition box, both Win 7 boxes using D-Link AirPlus G DWL-G510 Wireless PCI Adapters.

The new Win 7 box accesses the PUBLIC network as expected, but reports 'no internet access...' or similar error message, and could not see the other PCs.

If the new Win 7 box is moved to another physical location where there is a PUBLIC network and workgroup named WORKGROUP, the new Win 7 box can access the Internet as expected.

The trouble shooting wizard indicated an IP address problem, but not much more.

Any suggestions please?

FAQ184-2483​

Chris
PDFcommander.co.uk
motrac.co.uk

 

[vacunita]

Seems like in the original location its being assigned the same IP as another device already on the network. This may be because the PUBLIC network is configured to only lease one IP taddress.

Seems to me that your issue is with a PUBLIC network configuration rather than the machine.

Perhaps a good idea would be to have a network of your own that you can control.


----------------------------------
Phil AKA Vacunita
----------------------------------
Ignorance is not necessarily Bliss, case in point:
Unknown has caused an Unknown Error on Unknown and must be shutdown to prevent damage to Unknown.

Web & Tech

 

[ChrisRChamberlain]

Vacunita

Thanks for your reply.

The Linux server has a router assigned IP address of 192.168.0.49.

I forgot to mention there is also a wirelss Brother printer with an assigned IP address of 192.168.0.25.

So, having network disconnected and powered down both the remaining 2 Win 7 boxes, how would you setup the Win 7 boxes to resolve the issue, please?

Alternatively, would it be possible to assign an Address Reservation to each Win 7 box in the Netgear router?

FAQ184-2483​

Chris
PDFcommander.co.uk
motrac.co.uk

 

[ChrisHirst]

[ChrisRChamberlain]Alternatively, would it be possible to assign an Address Reservation to each Win 7 box in the Netgear router? [/quote]

should be, you need the MAC address of the NiC and set a static IP to be assigned to it by the DHCP server when it connects.

Chris.

Indifference will be the downfall of mankind, but who cares?
Time flies like an arrow, however, fruit flies like a banana.
Webmaster Forum

 

[ChrisRChamberlain]

ChrisHirst

Many thanks for your reply.

Should be able to retrieve the MAC addresses from the Attached Devices page in the Netgear router.

Any other alternatives, please?

FAQ184-2483​

Chris
PDFcommander.co.uk
motrac.co.uk

 

[BadBigBen]

other alternative: retrieve the MAC address from the command prompt, aka CLI, by issuing the following command:

IPCONFIG /ALL

IP other alternative: set the misbehaving W7 box up with a STATIC IP instead of the dynamic one...

PS: on the physical location, where you are having issues, do any other wireless devices work as expected?

Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"

 

[ChrisRChamberlain]

BadBigBen

Thanks for your reply.

PS: on the physical location, where you are having issues, do any other wireless devices work as expected?

The wireless Brother printer behaves normally, but when I revisit next week I'll take a notebook or netbook and see what happens.

Any other alternatives, please?

Apologies for a poorly phrased question. I was looking for an alternative to assigning IP addresses in the router

FAQ184-2483​

Chris
PDFcommander.co.uk
motrac.co.uk

 

[vacunita]

Assigning an Ip address manually on the problem machine that does not conflict with the others should work, and not involve the router. Just make sure it's in the same range and subnet.

----------------------------------
Phil AKA Vacunita
----------------------------------
Ignorance is not necessarily Bliss, case in point:
Unknown has caused an Unknown Error on Unknown and must be shutdown to prevent damage to Unknown.

Web & Tech

 

[ChrisRChamberlain]

Vacunita

I assume that would be found at:-

Control Panel > Network and Internet > Network and Sharing Center > Change Adapter Settings > Wireless Network Connection > Properties > Internet Protocol Version 4(TCP/IPv4) > Properties

Use the following IP address:
IP address: 192.168.0.n
Subnet mask: 255.255.255.0
Default gateway: ?

Use the following DNS server addresses:
Preferred DNS server: ?
Alternative DNS server: ?

FAQ184-2483​

Chris
PDFcommander.co.uk
motrac.co.uk

 

[vacunita]

Correct, the gateway would be the same as in the other PC's a.k.a the router's IP address. The DNSs would usually point to the gateway or the ISP's predetermined DNSs but you could of course use Google's public DNSs: 8.8.8.8 and 8.8.4.4



----------------------------------
Phil AKA Vacunita
----------------------------------
Ignorance is not necessarily Bliss, case in point:
Unknown has caused an Unknown Error on Unknown and must be shutdown to prevent damage to Unknown.

Web & Tech

 

[ChrisRChamberlain]

Again, thanks for all the replies - hope to resolve the issue next week.

One final consideration - what kind of Windows 7 network would be appropriate for this configuration?

FAQ184-2483​

Chris
PDFcommander.co.uk
motrac.co.uk

 

[BadBigBen]

One final consideration - what kind of Windows 7 network would be appropriate for this configuration?

preferable, a "workplace network" setting, aka business, without a domain controller (workgroup)...

and like Vacunita stated, the DNS setting normally is set to the gateway, and it takes care of the DNS resolving over the ISP's DNS servers, and as stated you could point the DNS to either GOOGLE or OpenDYNs DNS serverices... (Google is just easier to remember)



Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"

 

[ChrisRChamberlain]

BadBigBen

Thanks for that, content noted.

FAQ184-2483​

Chris
PDFcommander.co.uk
motrac.co.uk