New to CS1000 phone system. Same DN on two different sets, cannot determine TN's.

[techdgrubbs]

Hi, I'm pretty new to Northern Telecoms CS1K, was an analyst, and this responsibility was dropped into my lap. ATT Contract was cancelled, hard times in healthcare, go figure. Wasn't shown much from ATT tech, just some very basic stuff.

I'm grateful for forums like this, as the manuals do not appear to be written for novices like me.

The situation is that I have two phones sharing a DN, 4613. One is a 3904 model phone (is that the type? 3904?), and the other is a VOIP phone. I cannot figure out which TN is the "real" one. Is there a way to show the TN on a phone set? Or would I have to manually tone out the phone to the 66 block to find it? Assuming it's labeled. lol. There aren't any block wiring schematics.

The story is that the nurse moved to a new office and wants her old extension on her new office phone, but her new office (existing phone) in said office is a mirror (4613) of her co-workers phone across the hall. I'll include a print out of 4613 dnb, and tnb diagnostic info.

dnb print out....


DN 4613
CPND
NAME Nurse Mgr.
XPLN 27
DISPLAY_FMT FIRST,LAST
TYPE SL1
TN 004 0 00 15 KEY 00 H MARP DES INFOMA 24 FEB 2020
(3904)
TN 248 0 02 26 V KEY 00 DES RADONC 24 FEB 2020
(1230)


tnb print out....

REQ: prt
TYPE: tnb
TN 004 0 00 15
SPWD
DATE
PAGE
DES

DES INFOMA
TN 004 0 00 15
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
MRT
ERL 0
FDN 4401
TGAR 1
LDN NO
NCOS 5
SGRP 0
RNPG 0
SCI 0
SSU
XLST
SCPW
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA GRLD CRPD STSD
MWA LMPN RMMD AAD IMD XHD IRA NID OLA VCE DRG1
POD SLKD CCSD SWD LND CNDA
CFTD SFD MRD DDV CNIA CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
CDMR PRED RECD MCDD T87D SBMD
PKCH CROD ELCD VMSA
CPND_LANG ENG
RCO 0
HUNT 4401
LHK 1
LPK 0
PLEV 02
PUID
UPWD
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 4613 0 MARP
CPND
NAME Nurse Mgr.
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCR 8194613 0 MARP
CPND
NAME Nurse Mgr.
XPLN 27
DISPLAY_FMT FIRST,LAST
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17 TRN
18 AO6
19 CFW 16
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31
DATE 24 FEB 2020


NACT

 

[KCFLHRC]

The MARP is on the 3904 which typically is the "Real Phone". You can also disable the TN and see if the phone stops working. Your post is a little odd in the fact that you should be able to go to the phone and see what model it is. A 3904 is obviously a Digital phone and the other is a 1230 IP phone.

 

[techdgrubbs]

Hi KCFLHRC, thanks for the reply.

Thanks for the MARP tip as well. I'll see if I can disable it. I think that command is DISU followed by the tn in the overlay loader program of LD 20. I looked on the back of the phone in her office, and it does show a sticker that says 3904. I'm thinking that once I do find the right port, I can just out the phone on that port and assign it a new one?