New to BCM

[dmeche]

I have a customer that needs a new system and I am thinking on proposing a BCM. Currently he has a Norstar CICS with 6 1FBs, 18 extensions, and a CP100.

I need to install a system that will handle a T1 with DIDs, have the keycodes and hardware for 30 phones, and 30 voice mail boxes. He also wants to be able to record some calls.
The most I see him expanding to in this building is 50 ext. and 50 voice mail boxes. Right now 30 is more than enough.

What size BCM should I quote for this? I am an old Norstar tech and I can do those very well. I have worked with the BCM 400 about 3 years ago and that was the last time I touched one. I have never installed a BCM 50.

As I remember the BCMs can be programmed through an Ethernet interface. I have done that before. How difficult would this be for the features listed above for a Norstar tech to do?

Thanks;

 

[CTCINY]

Not very difficult. I was a Norstar tech and made the transition to BCM very easily.

I would suggest a BCM 50 with 2 expansion cabinets. First cabinet would be a DSM 32+ and second a DTM to support the PRI w/ DIDs. If you add the keycodes to the main cabinet that would give you ability for up to 44 digital sets and should they ever reach up and get to 50 sets you could add 6 IP sets. As far as call recording, same capabilites apply like CP100, you need to have the right CoS. If they wanted an external Call Recording system (Call Parrot) you need a LAN CTE client to allow access to the system, works like the old Norstar CTI.

What doesn't kill you only makes you stronger.