New Thin Client user

[rrdavis07]

I have purchased a new HP t5710 thin client, in order to determine if such a solution would work from us. However, I have been unable to get the t5710 to connect to our terminal server. I keep getting one of two error messages: Either

"The connection was ended because of a network error..."

or

"The remote computer disconnected the session because of an error in the licensing protocol..."

I don't believe that there is any problems with the TS Licensing module, since we already use RDP daily with regular PCs and use them without problems. I have unlimited licenses listed in module.

I am about to return the t5710 since I cannot get it to connect and abandon my plan to deploy thin clients. Please save me from this.


Randy Davis, MCP
IT Director
Lubbers Auto Group

 

[DylanThompson]

What OS is the TS server?

I like children. If they're properly cooked.
-- W.C. Fields

 

[rrdavis07]

The TS Server is W2K Server.


Randy Davis, MCP
IT Director
Lubbers Auto Group

 

[babalwan2000]

The remote computer disconnected the session because of an error in the licensing protocol - I've seen this error message especially when accessing Citrix applications. Not sure if it will apply in your case.
I normally go into the client pc's registry and delete the MS Licensing Key including the Store & hardware subkeys. This seems to resolve the above message.
But like I said not sure if it applies in your case.

 

[DylanThompson]

Well, the first error message you mention I have seen happening with wireless connected clients to TS server. Do the thin clients run off a different switch or have you tried them on different network ports. Also, can you do a repetative ping test to see if the thin clients drop the network connection momentarily.

I like children. If they're properly cooked.
-- W.C. Fields

 

[edrock200]

Though not the same scenario, this might help:

http://support.microsoft.com/default.aspx?scid=kb;en-us;323497&