New Seagate Reports

[Mattcctech]

I heard that there was a new Seagate Report that comes with V.9 that can give you the % of trunks busy by hour. There is a current one that shows the number of seconds per each half hour that a trunk group was 100% busy, but I am looking to see what the peak usage is for my different trunk groups. Any ideas? Anyone hear of this new report?

 

[Sirgordo]

Not sure about the new report however to do the percentage of trunks busy the report would be easy enough to build because you would simply hard code the number of trunks on your system and count usage against it. It is a question of capacity.