New PRI line (Outgoing only).

[harsh1989]

I have implemented a new pri line, but those channels are just dialing out.
I have configured multiple things.
1) Channel direction is set to bothways.
2)Incoming group and outgoing group is set to 0 0 same as configured as earlier 3 pri.
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Called up the service provider to route DID on that particular pri and they number comes as unobtainable.
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I traced the call in the system status which gives the following output.


6/20/14 3:09:29 PM-843ms Line = 6, Seized, Channel ID = 23, Call Ref = 152240
6/20/14 3:09:29 PM-856ms Line = 6, Channel = 23, Q.931 Message = Setup, Call Ref = 152240, Direction = From Switch, Calling Party Number = 6463676160, Called Party Number = 6463676160
6/20/14 3:09:29 PM-960ms Line = 6, Channel = 23, Q.931 Message = CallProceeding, Call Ref = 152240, Direction = To Switch
6/20/14 3:09:29 PM-965ms Call Ref = 152240, Originator State = Dialling, Type = User, Destination State = Dialling, Type = Trunk
6/20/14 3:09:30 PM-278ms Line = 6, Channel = 1, Q.931 Message = Setup, Direction = To Switch, Calling Party Number = 6463676160, Called Party Number = 6463676160
6/20/14 3:09:30 PM-287ms Call Ref = 152242, Originator Type = Trunk, Destination Type = none
6/20/14 3:09:30 PM-298ms Line = 6, Idle, Channel ID = 1
6/20/14 3:09:30 PM-412ms Line = 6, Channel = 23, Q.931 Message = Disconnect, Call Ref = 152240, Direction = To Switch, Cause Code = 1
6/20/14 3:09:30 PM-413ms Line = 6, Channel = 23, Q.931 Message = Release, Call Ref = 152240, Direction = From Switch
6/20/14 3:09:30 PM-460ms Line = 6, Channel = 23, Q.931 Message = ReleaseComplete, Call Ref = 152240, Direction = To Switch
6/20/14 3:09:30 PM-463ms Call Ref = 152240, Originator State = Dialling, Type = User, Destination State = Clearing, Type = Trunk
6/20/14 3:09:30 PM-463ms Call Ref = 152240, Disconnect from Destination End
6/20/14 3:09:30 PM-473ms Line = 6, Idle, Channel ID = 23

Destination Type = none (the number is set to direct dial my extension)
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I have no clue what is wrong, is it the vendor or the i am programming something wrong

 

[smokinjoe2938]

you need to build incoming call routes for all did numbers and on the destination tab point to did extension

acss sme acis sme acss cm 5.2.1 acss cm and cmm acss aura messaging.

 

[harsh1989]

It has been already done, that is how the 3 pri's are working.


we have 30 dids pointing to the 3 pri's we just added the 4th one
s0 those 30 should be using the 4th one too. but it does not.

 

[smokinjoe2938]

note sure what issue you are having? are you trying to get the did's routed to a certain pri?

acss sme acis sme acss cm 5.2.1 acss cm and cmm acss aura messaging.

 

[Telecomboy]

That is a provider issue. They need to have all 4 PRI's failing over to each other for inbound (dynamically allocated). It sounds like the 3 are set-up like this, but the 4th is not. The IPO can handle the outbound which is why that portion works. Obviously, for this to work on inbound the 4 PRI's all need to be from the same provider.