New mail arriving in deleted items folder

[gcole]

I have a client who has some of his new mail arrive in the in box and others in deleted items. He cleaned out his inbox thinking it was overflow, but it is still doing it. Any ideas?

 

[paulwood]

Does he have any sort of email spam filtering at the ISP or on his computer?

 

[Kento]

See if the email addresses going to the deleted folder are in the blocked senders list. If they are then that's where they'll go. In outlook express, tools--message rules--blocked senders list.

 

[gcole]

He doesn't have any blocked address's. I will check with his ISP, but email that I sned him is put in deleted. So I don't think it is a spam issue.

 

[mscallisto]

Have you looked to see if any "Rules" are sending mail to the deleted folder?

Click Tools..Rules Wizard

good luck