NEW LINE AND VOICE MAIL

[dtedave]

HEY GUYS. AS USUAL, THANKS FOR THE HELP. AM TAKING OVER AN ACCOUNT WITH AN OPTION 11. THEY HAVE A NEW LINE THAT NEEDS TO BE ANSWERED BY THE VOICE MAIL(OCTEL 200). I CAN DO STATIONS BUT DON'T HAVE A CLUE WITH LINES. HOW DO I TELL THE MERIDIAN TO HAVE THE NEW LINE BE ANSWERED BY THE VOICE MAIL.

SORRY IF I SOUND STUPID.

THANKS FOR ALL THE HELP AND INPUT
DAVE@DTE

 

[wdhb]

Assuming this line is a single line with it's own route

LD16 set RDB AUTO = YES
LD14 set ATDN = spare DN
LD23 create a new new ACD, DN = spare DN # & NCFW = Mail DN
In Mail create whatever service you wanted to give that DN