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New Lexmark All In One Problems!

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jdublu

Technical User
Jan 26, 2005
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I have XP Home and a new Lexmark X5250 All in One i've had for a couple of months and it worked fine until 3 days ago. whats happening is when i go into control panel click on "printers and faxes" icon the program opens but there's no printer icon in it so i click on the "add a printer" icon and an error msg shows up every time saying "Operation could not be completed. The print spooler service is not running." I've gone into "add/remove programs" and deleted it then into "device manager" and deleted it from there and also in the "registry" and deleted there to clean it out of everywhere for fresh reinstall. Then i rebooted the pc, put the drivers cd in that came with it, and the "install" screen opens and i click on "install" and a message pops up saying
"Spooler service not starting:
Setup has determined that the spooler service is stopped.In order to continue installation it must be started. Do you want the spooler service started now?"
I click "ok" and the box disappears and nothing happens. i tried it over a few times and keeps doing the same thing.
whats next??
Thanks, Jim
 
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