New HP LaserJet 5500 - AutoCAD printing problems

[Archetypture]

We recently purchased an HP Color LaserJet 5500 to replace our B&W 5000. It's hooked up to our LAN and served from our file server.

When printing any document from AutoCAD 2004, there are scaling problems along one direction of the page. It's pretty noticeable - around 1/4" off over an 11x17 piece of paper. Being that we're an architecture firm, this wreaks havoc on us when we need correctly-scaled printouts.

I realize that SOME discrepancies are allowed for, but we never saw anything close to this with our old 5000. Any tips/suggestions before I place an irate phone call to HP?

 

[Archetypture]

Well, installed the PS driver, and everything works fine. Oh well. Thanks for looking!

 

[LawnBoy]

Had the same problem with PCL6, PS drivers had line weight problems. Ended up using PCL5e drivers.

 

[Auger282]

In autocad there is a calibration utility for scale printing...

its a multi step process.. involves you printing something out and measuring it and and typing in the results..

I'm not sure of the exact location of it but we had to do it when we got a new design jet