New G430 GW Errors

[DTGMI]

Have a good one .....

(3) new factory sealed box G430-MP120 Gateways. All (3) showing the same DSP VOIP Errors

We removed the MP120 VOIP daughtercards.

Ran CLI command "Show System Main"

Screen results showed ....

Media Module #1
TYPE - 25 channels on board VOIP DSP
DESCRIPTION - VOIP DSP Resource W/ 25 Channels
FAULT - Generic Error - Couldn't retrieve DSP errors

Display VOIP faults .....
A - Hardware Failure - mmid = V0, and date and time stamp
B - Current Alarm Indicator - ALM LED is ON

CURRENT STATE
A - IN USE - 0/0 Channels (the 25 on board built-in channels aren't showing??)
B - DSP VOIP Parameters - None Installed

Then we added a MP20 Daughtercard ...

Media Module #2
TYPE - MP20 DSP VOIP Module
DESCRIPTION - VOIP DSP Resource W/ 20 Channels
FAULT - No Fault Messages

CURRENT STATE
A - IN USE - 0/20 Channels (the 25 on board built-in channels aren't showing??)

I am thinking Avaya "turns off" the 25 DSP VOIP channels that are built into every new G430-MP120 GW ... when they add the MP120 VOIP module - as they don't want them to have 145 VOIP channels.

There has to be a way to reinitialize the G430 so the on board 25 channels work. Maybe a CLI command?

Thanks

 

[joe2938]

have you tried to reset the gateway after all of this?

 

[AvayaTier3]

Avaya Aura® Communication Manager
Hardware Description and Reference
Release 7.0
555-245-207
Issue 1
August 2015

VOIP Modules in G430
A media processor or a VOIP module provides the resources/channels to support voice, modem, fax
calls over IP.
G430 supports the VOIP modules listed in the table below:
VOIP Modules Description
MP10 Supports a maximum of 10 channels.
MP20 Supports a maximum of 20 channels
• Provides 25 VOIP channels for G.711 and G.726
• Provides 20 VOIP channels for G.729
MP80 Supports a maximum of 80 channels
MP120 Supports a maximum of 120 channels.
The MP120 is capable of supporting new media
services such as V.150.1. In the past, all DSP cards
were capable of supporting all codec types, albeit
with various performance differences in terms of
point costs. However, the V.150.1 protocol is not
supported on the older media processors.
G430 supports a maximum of 120 channels. If an
MP120 is installed on a G430 v1, the onboard VoIP
module will be disabled.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

44 years Bell, AT&T, Lucent, Avaya
Tier 3 for 34 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[DTGMI]

Brett - that is correct - I shouldn't have added the sentence about 145 Channels - I was thinking G450 GW

So in light of my port .... what do you think needs to be done?

Reset GW as Joe has mentioned?

Our lab has done that already - I think ... but am verifying that now.

Thanks

 

[AvayaTier3]

after removing the mp20 and mp120, "nvram init" the media-gateway

login after you power down and power up without mp20 and mp120
show platform main
show voip-dsp Shows a VoIP DSP or else all VoIP DSP cores.
show voip-parameters Shows VoIP engine's setup and status


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

44 years Bell, AT&T, Lucent, Avaya
Tier 3 for 34 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[DTGMI]

Running an "nvram init" didn't fix it.