New DID numbers are not working

[promaxit]

We recently had 100 new DID numbers added to our PRI. I have verified with the phone company that the numbers are reaching our PRI. How ever the calls are not reaching the phone that I have set up. You can call the main number and dial by extension but the direct dial is not working. Is there something that I need to set up in the Call Manger to identify the new numbers? Any help would be great.


Thanks
PROMAXIT

 

[jerake75]

So, you have 100 new DID numbers...are they in a partition that is in the CSS on your inbound gateways? If they're not, DID won't work. That's the first thing I can think of off the top of my head.

What kind of gateways are you using (IOS, MGCP)? If IOS, have you configured your dial peers to add the new numbers in?

TMH