New Aloha Install- FOH error 'Not Authorized for Video'

[qsrsf]

I have a new Aloha install and when I run the FOH I get an error message 'Not authorized for video'. I used the QSBlank.zip database to start off with, assuming blank meant blank. Turns out this database had fields populated in the VDV.dbf and VGP.dbf tables. My Aloha manager does not have a menu item for Maintenance>Hardware>Video groups so I have no way to go in and clean it out. Only way I could clear out the entries was through MS Access. Even with the no entries in the VGP.dbf table I still get the error message. FOH will not boot if the VGP.dbf file is 'missing'.

Anyone have any ideas how to fix this, or a clean DB to start off with that does not have any Video entries?

 

[AkamaiAloha]

Go to the ALOHA\NEWDATA directory, and look for a text file at the top called Aloha or Aloha.ini. It's just a text file--if you get prompted by Windows asking you what you want to open it with, you can choose NOTEPAD (odds are Windows will know what it is, though).

Listed in that file is a parameter called USEMONITOR--make sure it is set to FALSE. Close and save the file, refresh the system, and you should be good. Then on to the next round of errors
(Hint: use the Find or Search feature when you open the Aloha.ini--a lot easier than looking through the whole thing).

 

[qsrsf]

THANKS, That one had me for a while, went through that aloha.ini what seemed like a hundred times looking for things video related, I guess USEMONITOR is 'video' related in the Aloha world . As you said on to the next round of errors!


Thanks