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NEW ACD Question

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masterstj

masterstj

MIS
Aug 30, 2011
7
US
I am setting up a new ACD for a new call in line for our Hotel. We have an existing one that I modeled it after. I need have the message it plays when the line is busy to be different than the one we are using now. The way it is setup now once that message play it sends it to another message that is looping. That is okay I just need to set a new message for this new ACD. How do it do it.

Thanks
Masterstj
 
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