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New 2003 File Server SLOW file access for Citrix users

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ssoulages

Programmer
Aug 1, 2002
28
US
Problem:
Citrix users have to wait up to 30 seconds to close Office docs on File Server - whether changes were made or not - but only on one folder in the drive.

Background:
- P4-1.4 Compaq DL 380 running 2003 Server.
- Clients have Drives G: and H: mapped to two shared folders on the same RAID5 set.
- Files on H: have been there for a few months and work OK.
- Files on G: were restored from a server running NT4 that crashed. I set up the skeleton permissions on the new server and restored files using ArcServe and set restore to NOT restore permissions so the files would take on the permissions of the parent folders I had set up. For the most part, this went great. A few seemingly random files ended up with NO permissions at all. Local Admin had to take ownership before I could do anything with them.
- If I create a new folder, share it, and move a few files to it, they open/close fine. The same files left on the 'groups' folder do not open/close fine. Problem is limited to Citrix users using both terminals and Nfuse.
 
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